We are committed to keeping your personal and financial information safe and secure. We have developed a robust Information Security Program that includes investing in technology to ensure that your confidential information is protected, ensuring that all records are maintained in secured facilities, and providing regularly training to all employees on security policies as well as proper methods to communicate with you, our clients, in a secure and confidential manner.
We will never initiate a request for sensitive information from you (i.e. social security number, personal login ID, password, PIN or account number) through an unsolicited e-mail message or phone call.
While the controls that we have implemented to protect you and your money are very important, preventing financial fraud is a shared responsibility. The information provided in our Security Center will give you the knowledge and the tools to protect yourself.
Ten Easy Steps to Increase Your Safety
Protecting your information and ensuring the security of your transactions are among our highest priorities. But you can maximize your own online security, by being informed, which is often the best defense against fraud. See these security tips to help protect yourself from financial crime:
- Use a complex password and change it regularly. Do not use names, birthdays, or other personal details that might be easily determined.
- If you need to write down your usernames and/or passwords, be sure they are maintained in a secure place.
- Don’t respond to email, instant messages (IM), text, and phone calls asking you for your password. You should never disclose your password to anyone.
- Keep your computer and/or network software patches and virus protection software up to date.
- Review your transactions on regular basis and verify your credit report to ensure that you have not been a victim.
- Look for secure links, “https” URLs provide some indication of secure link.
- Go paperless where possible.
- Use the latest versions of Internet browsers, such as Explorer, Firefox or Google Chrome with “pop-up” blockers.
- Be sure to review and approve transactions carefully.
- Turn off or password-protect your computer and mobile devices when not in use.
If your card is lost or stolen , please immediately report it. Our agents can then assist you.
